Doing Exercises:A quote by Greek philosopher Epictetus: – We have two ears and one mouth so that we can listen twice as much as we speak.
Task 1: Discuss the questions.
• What does the quote mean? Do you agree with it?
• When we communicate, what is more important: listening or talking?
• What are the qualities of a good communicator?
• What problems might occur when communicating with someone?
I personally interpret this quote as it was him preaching people to listen. Listening is one of the easiest things to do. Yet not that many people do it. Listening is quite beneficial if you really think about it. It gives people the impression that you not only understand them you also care about what they have to say.
• When we communicate, what is more important: listening or talking?
I think that they both are equally important. If you mostly talk then the other person would think of you as self-centered, annoying, selfish. If you only listen then going to be bored unless they are talking about something important.
• What are the qualities of a good communicator?
Good communicators are usually open, talkative and they are also good listeners.
• What problems might occur when communicating with someone?
There are many
There are many problems that might occur. These are the few that I can think of at the moment
-You might be interrupted
– the other person doesn’t listen.
– misinterpreting your question, statement, sentences…
- Complete the table with words that go with these verbs. Some words can be matched to more than one verb.
feedback, thoughts, ideas, confusion, meaning,
misunderstanding, miscommunication, message, animosity,
receive share grasp prevent interpret lead to
recive – feedback, message
share – feedback, thoughts, ideas.
grasp – meaning
prevent – misunderstanding, miscommunication
interpret – message, feedback, thoughts
lead to – confusion, animosity, miscommunication , missunderstanding
3. Fill in the sentences with the correct form of the verbs from the table above and then discuss these points.
• Asking people questions usually prevents miscommunication.
• One of the most common reasons that lead to misunderstandings is the
use of complicated sentence structures.
• It only makes sense to share positive feedback as it keeps everyone happy.
• People with various knowledge, experience and cultural backgrounds
interpret messages in a different way.
4. Watch the first part of a video (to 3:10) titled “How miscommunication happens (and how to avoid it)” and choose correct answers.
1) The transmission model:
A. means that communication is a one-way process
B. involves communicating complex concepts
C. includes feedback from the other person
2) In the transactional model:
A. there is no exchange of information
B. just one person assigns meaning
C. people give and receive feedback
3) Perceptual filters….
A. improve communication by adding extra information
B. limit the number of messages we receive
C. change meanings and interpretation of messages we receive
5. Complete these rules of good communication with words given below.
filters, gut, open, express. engage,
1: Engage actively with the verbal and nonverbal feedback of others, and adjust your message to facilitate greater understanding.
2: Listen with your eyes and ears, as well as with your gut . Remember that communication is more than just words.
3: In the rush to express ourselves, it’s easy to forget that communication is a two -way street. Be open to what the other person might say.
4: Be aware of your personal perceptual filters . Elements of your experience, including your culture, community, and family, influence how you see the world.
7. Discuss the rules above. What do they mean? How easy do you think it is to follow these rules?
I think that this rule are quite useful,simple and everyone should know them.
- Discuss the questions.
• Do you think that people tend to use too many words to communicate their ideas? I think some do and some don’t.
• What can we do to be better communicators? Follow these rules.
• In what kinds of situations do you have to ask someone to rephrase what they’ve said? In a situation where you can’t understand what they’re trying to say.
- Match phrases to correct categories.
• In other words, …
• I don’t quite follow….
• Can you elaborate on that?
• I don’t fully understand…
• Could you be more specific?
• I didn’t catch that.
• Could you repeat?
• To put it another way…
• Just to be clear, you’re suggesting that…
• To be more specific….
• Can you say that again?
• I don’t get it…
• Would you mind speaking more slowly?
• So, you’re saying that…
• If I understand you correctly…
• Correct me if I’m wrong, but you’re saying that…
• Let me clarify that…
1: You want someone to clarify what they’ve said : I don’t quite follow…., I don’t fully understand…, I don’t get it…, Can you elaborate on that?,Could you be more specific?
2: You didn’t hear something : I didn’t catch that. ,Could you repeat? Can you say that again?, Would you mind speaking more slowly?
3: You want to explain/clarify something you’ve already said : To put it another way…,To be more specific….,Let me clarify that…, In other words, …
4: You want to check if you understand what someone has just said : Correct me if I’m wrong, but you’re saying that…, If I understand you correctly…,So, you’re saying that…,Just to be clear, you’re suggesting that…,
10. What would you say in these situations? Use the expressions from the exercise on the previous page to complete these dialogues.
a) A: First, you need to know the nuts and bolts of running a business.
B: What does “nuts and bolts” mean.
A: It means that you need to know at least basic details about running a business.
b) A: I’m going to finish this task soon.
B: Can you do it till the weekend . Everyone’s waiting for you.
A: Yeah, I’ll finish by Friday.
c) A: If you want to add a new vendor to the system, you have to click this button
and type the vendor’s details.
B: That’s it? I’m not sure if I know what to do. Can you be more specific
A: Ok, so you click this button and type your vendor’s details. Remember that all
fields should be filled in. Then, you click ‘accept’ in the top right corner. After a
second, you’ll see the information on your screen whether your form has been
completed correctly or not. If not, you need to repeat the process.
d) A: So, I asked her if she knows… and how about … But she…
B: I’m sorry, but I’ve just switched off. Can you repeat it.
e) A: He wasn’t really honest with us.
B: Are you saying that he lied to us?
A: Yes, he was a liar.
f) A: Your name, please.
B: Jane Kowalski. K – O – W – A – L – S – K – I.
A: Sorry,I didn’t catch that. Would you mind speaking more
slowly?
g) A: You should present the product, talk about all its advantages, give them the price and make sure they buy it.
B: If I understand you correctly, I just need to sell it.
A: Yeah, in short, just sell it.
Project – Crime and Punishment
Purpose: This lesson is intended as a guide to help students work in a virtual environment making connections with different aspects of crime that blends listening, speaking, reading, and writing.
Grade level: This thematic unit is intended for the students in high school (10-11th)
advanced level classrooms.
Materials: Vocabulary: To learn crime and punishment vocabulary and their definitions.
1. A thief goes into your house through a window.
- fraud
- burglary
- vandalism
2. A child steals a chocolate bar from a store.
- assault
- child abuse
- shoplifting
3. A car is driven faster than the limit.
- speeding
- drunk-driving
- trafficking
4. An American dealer sells cocaine to a Canadian buyer.
- theft
- smuggling
- drug trafficking
5. A guard refuses to give a prisoner food or water unless the prisoner gives up information.
- abduction
- torture
- hijacking
6. A police officer shoots and kills an unarmed teenager who refused to obey him.
- murder
- terrorism
- assault
7. A person throws a lit match into a building and it catches fire.
- arson
- burglary
- domestic violence
8. A terrorist group takes over an airplane and changes its course.
- vandalism
- trafficking
- hijacking
9. A man regularly assaults his wife and children.
- homicide
- domestic violence
- abduction
10. A dishonest lawyer charges a client for more hours of work than he really did.
- burglary
- armed robbery
- fraud
- You are given some crime and punishment essay titles.
- Please in 200 – 250 words or less prepare your personal statement on the topics below. Use specific reasons and examples to support your opinion.
- 1.Some people think certain prisoners should be made to do unpaid community work instead of being put behind bars. To what extent do you agree?
- 2.The crime rate nowadays is decreasing compared to the past due to advance technology which can prevent and solve crime. Do you agree or disagree?
- 3. Some people think that women should not be allowed to work in the police force. Do you agree or disagree?
Regardless of the crime committed by the criminal. For example, if a person has done illegal tree cutting, in this case, in my opinion, in this case, the tree cutter should buy new trees with his own money and plant them again with his own hands, or if he has polluted the city, then let that person leave for a week. clean that street. But if a person has committed particularly violent crimes: murder, rape, theft, he should be imprisoned. As for whether or not crimes have decreased nowadays, I can say that they have not decreased, because there are many cases when, for example, people are able to smuggle drugs from one country to another. Unfortunately, many crimes remain unsolved these days, just like before.
Task IV.
Finally, I would like you to develop a new habit of putting your thoughts on paper, as Agatha Christie, one of the most popular English writers, did. It is said that she was encouraged to write by her mother. Whenever she didn’t feel well, she wrote. Fortunately you are well, and I hope you`ll get interested in the topic. So try to write your own short stories. I am sure you’ll succeed.
Crime has been around us for many centuries. Every day when we open a newspaper or turn on TV almost all we read or hear is about criminals and their illegal actions. According to the law, people who commit a crime must be punished, imprisoned or even sentenced to a death penalty. Without punishment our life in the society would be less secure, although sometimes punishment isn’t strict enough, to my mind.
Some kinds of crimes are as old as the human society (such as stealing, pick-pocketing, vandalism, assault or domestic violence, murder and manslaughter), others are a more recent phenomenon. Armed robbery of stores and banks, hacking into computers (so called “cyber frauds”), corruption or forgery of money and documents, for instance, are some of them. The 20th century has also seen the appearance of organized crimes such as drug-trafficking, drug-smuggling and hijacking. Statistics show an alarming rise of violent crimes and crimes to do with the illegal sale of arms across the world. Unfortunately women and children often become the victims of crime. Sometimes criminals kidnap rich people or their kids and ask for a ransom to be paid for them.
Besides violent crimes, there are so called “white-collar crimes” in our modern society. These are frauds when a person isn’t physically threatened or hurt. Among them are tax evasion (when people are accused of not paying taxes on purpose), bribery, identity theft (when a criminal steals personal information of another person in order to use his credit cards or bank accounts, for example).
To crown it all, we must regret that today a great deal of crimes is committed by teenagers who want to become independent as soon as possible and to find a royal road to getting much money. Teenagers use drugs and drink alcohol, so they can’t control themselves. Moreover, modern TV programs and films containing much violence and sex often have huge and negative influence on teenagers.
In conclusion I should say that crime prevention in our society is an extremely difficult and complicated task because we should change our social and moral principles at large.